Problem
The original dashboard gave every role the same flat view of a very different day. It was full of useful information, but almost none of it had a point of view.
We reframed the product around contextual surfaces: focused workspaces that respond to the person using them, the event unfolding, and the decision in front of them.
Branding
The durable model was not a new navigation structure. It was a prioritisation layer: a way to make the right operational signal visible at the right time without asking people to hunt for it.
That idea became a product direction, an interaction model, and a working prototype the team could use to align clinical, product, and technical stakeholders.
Solutions
- A role-aware workspace concept
- A set of contextual interaction patterns
- A clickable prototype for testing the new model
The result is an interface that feels less like a place to check and more like a place to decide.